Terms of Service

1. Agreement to Terms

By accessing or using the CS Pickleball Store website at cspickleball.store, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use our services and make purchases. Our services are primarily available to customers within the Philippines.

3. Account Responsibilities

When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update your information as needed.

4. Products & Pricing

• All prices are displayed in Philippine Pesos (PHP) and include applicable taxes unless otherwise stated.
• We reserve the right to correct pricing errors. If an item is listed at an incorrect price, we will notify you and give you the option to cancel the order.
• Product availability is subject to change without notice. We do our best to maintain accurate stock levels but cannot guarantee availability.
• Product images are for illustration purposes. Actual products may vary slightly in color or appearance.

5. Orders & Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
• Payment is processed securely through Xendit. We accept GCash, Maya/PayMaya, credit and debit cards (Visa, Mastercard), and bank transfers.
• Orders are confirmed only after successful payment. You will receive an order confirmation email with your order details.
• We reserve the right to cancel orders suspected of fraud or that violate these terms.

6. Shipping & Delivery

• We ship to addresses within the Philippines, covering Luzon, Visayas, and Mindanao.
• Shipping rates vary by region and are calculated at checkout. Free shipping may be available for orders above certain thresholds.
• Estimated delivery times are provided as guidelines and are not guaranteed. Delays may occur due to courier operations, weather, or other factors beyond our control.
• Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns & Refunds

We offer a 30-day return policy for eligible items. For full details on return eligibility, process, and refund timelines, please visit our Help Center.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and software — is the property of CS Pickleball Store or its content suppliers and is protected by Philippine and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, CS Pickleball Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dumaguete City, Negros Oriental.

11. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: support@cspickleball.store
• Phone: 0936 021 8383
• Address: Dumaguete City, Negros Oriental, Philippines

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